Monday, 31 March 2014

Digital Literacy Competency Framework

We've been developing a Digital Literacy Competency Framework (DLCF) for some time. This framework defines the knowledge, skills and behaviours expected from someone who is considered digitally literate.

We've used this framework to develop the new Digital Passport award, and it will be the basis of future digital literacy awards. Unlike similar frameworks, the DLCF defines not only knowledge and skills but also the attitudes and behaviours that the modern citizen needs. It's also very up-to-date, including such things as "attention literacy" - the mindfulness that is needed to overcome the distractions of the modern age.

We think that the Framework is a pretty unique mix of knowledge, skills and behaviours -- but it's still evolving so let us know, in the comment section, if you think that we've left anything out.

Contact Hilary if you want to know more about the DLCF or our digital literacy awards.


  1. I thoroughly applaud the work behind this. I started mapping this against the work I've done around both digital literacies ( and web literacy (

    What I found is that, although you've covered pretty much everything I'd expect to be covered, the *conceptual size* of the competencies seems to be a little inconsistent.

    For example, if I've understood this correctly, 'information overload' is listed as being of equal weight as 'critical thinking'. The question is not only whether they the same conceptual size (I'd suggest not) but also to what extent 'information overload' is a competency at all.

    I would suggest reframe in a more aspirational. This can be done by the use of verbs to suggest action rather than receiving knowledge. I'm happy to help you do this if it would be of value.

    Overall, a fantastic base on which to iterate. Good work Hilary and team. :-)

  2. Thanks for the feedback, Doug. The Framework is not meant to infer anything about the size of each competence. And, certainly, critical thinking is a much "bigger" skill than dealing with your e-mail. But I do think that dealing with the torrent (pun intended) of information, which befalls us, is a valid competence.