Thursday, 6 December 2012

Satisfaction survey is closed

I closed the centre satisfaction survey this morning. It's been open for a couple of months now so we are unlikely to get many more responses. We got a total of 57 responses, which is comparable to last year (55), and much better than it was a couple of weeks ago (when it had around 35 responses).

Thanks very much for taking the time to complete the survey. Although I don't share the results, we use it within the team to identify strengths and weaknesses, so that we know what we do well and know what we need to improve.

I will post something about the results once I've had a chance to assimilate them. At first glance, they look similar to last year's results, perhaps not as good, but I will need to have a proper look before saying much more.

Look out for a future post about the results. Contact me directly if you want to discuss the service the team provides.

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